Alciné was dismayed to learn that Google has still not fully solved the problem and said society puts too much trust in technology. And Apple, with technology that performed similarly to Google’s in our test, appeared to disable the ability to look for monkeys and apes as well.Ĭonsumers may not need to frequently perform such a search - though in 2019, an iPhone user complained on Apple’s customer support forum that the software “ can’t find monkeys in photos on my device.” But the issue raises larger questions about other unfixed, or unfixable, flaws lurking in services that rely on computer vision - a technology that interprets visual images - as well as other products powered by A.I. Yet Google, whose Android software underpins most of the world’s smartphones, has made the decision to turn off the ability to visually search for primates for fear of making an offensive mistake and labeling a person as an animal. Google’s and Apple’s tools were clearly the most sophisticated when it came to image analysis. When we searched for gorillas, the app showed a menagerie of primates, and repeated that pattern for other animals. Amazon Photos showed results for all searches, but it was over-inclusive. The photo search in Microsoft OneDrive drew a blank for every animal we tried. We did get results for gorilla, but only when the text appeared in a photo, such as an image of Gorilla Tape. We discovered Apple Photos had the same issue: It could accurately find photos of particular animals, except for most primates. We widened our search to baboons, chimpanzees, orangutans and monkeys, and it still failed even though there were images of all of these primates in our collection. The app performed well in recognizing most other animals.īut when we looked for gorillas, Google Photos failed to find any images. When we searched our collection for cats and kangaroos, we got images that matched our queries. So to test the search function, we curated 44 images featuring people, animals and everyday objects. Want to find your day at the zoo out of 8,000 images? Ask the app. Photo apps made by Apple, Google, Amazon and Microsoft rely on artificial intelligence to allow us to search for particular items, and pinpoint specific memories, in our increasingly large photo collections.
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